Sophia Kim
Sophia Kim
Experience Designer
 
 
 
 
 
 
 
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MODEL PAGE PROJECT PAGE

 

INTRO HEADLINE

 

The Ask: Redesign the model page, and get users further down the purchase funnel.
Client: Mercedes-Benz 
Role: Senior Experience Designer 
Duration: December 2012 – April 2013 

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wireframes

 

The model pages on mbusa.com were due for a redesign. The look and feel was outdated, and the excessive use of carousels and drawers made the page hard to digest. It was also difficult to compare various models within the same class, for shoppers that were trying to pick a vehicle that they wanted to purchase.

 
 

INSIGHTS

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dolor urna, porttitor non neque eu, vulputate placerat nunc. Donec porta, nibh pellentesque laoreet lacinia, elit nisl laoreet orci, vel faucibus ante purus in magna. Morbi aliquet commodo dolor ut luctus. Aliquam quis scelerisque arcu.

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user testing

 

This was the first major project on mbusa.com that the client approved funding for usability testing. User testing was a huge success - we conducted in-person testing across 3 markets, and gained key insights that neither we nor the clients expected. Using sketch and InVision, I was able to make iterative updates to the prototype after each testing location to refine the page to where it is today.

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USER TESTING

 

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Pellentesque dolor urna, porttitor non neque eu, vulputate placerat nunc. Donec porta, nibh pellentesque laoreet lacinia, elit nisl laoreet orci, vel faucibus ante purus in magna. Morbi aliquet commodo dolor ut luctus. Aliquam quis scelerisque arcu. Vivamus congue urna nec vulputate maximus. Fusce rhoncus fringilla odio ullamcorper fringilla. In eros dolor, aliquam ac nisl ac, tincidunt commodo nunc. Duis libero elit, malesuada et pharetra in, auctor sed neque. Sed varius placerat erat. Etiam sodales ornare velit quis tincidunt. Proin interdum est sapien, eu pretium ipsum bibendum ut. In luctus tempor lacus, eget cursus justo sollicitudin non.

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